2Lesson 2
· 8 min read

Creating GST-Compliant Invoices in Under 2 Minutes

An invoice is a legal document and a brand impression

In India, a GST invoice is not just a payment request — it's a legal document that your client uses to claim input tax credit (ITC). An incorrectly formatted invoice means your client can't claim their ITC, which creates friction, disputes, and delayed payments. A correct, professional invoice does the opposite: it builds trust, accelerates payment, and protects both parties legally.

What a valid GST invoice must contain

Under GST rules (Section 31 of CGST Act), every invoice must include:

  • Supplier's name, address, and GSTIN
  • Invoice number (sequential, no gaps or repeats in a financial year)
  • Invoice date and supply date
  • Recipient's name, address, and GSTIN (for B2B)
  • Place of supply (determines CGST/SGST vs. IGST)
  • HSN/SAC code for each line item
  • Taxable value, tax rate, and tax amount per line item
  • Total value of supply

Creating an invoice in Proactiq Finance

Go to Finance → Invoices → New invoice.

  1. Select client — Start typing a name. Proactiq searches your CRM contacts. Select the contact and their billing details (email, GSTIN, address) pre-fill automatically.
  2. Invoice number — Auto-generated from your prefix + sequence (e.g., INV-0042). You can override if needed.
  3. Issue date and due date — Default is today + 30 days. Change for custom payment terms.
  4. Line items — Enter description, quantity, and unit price. Add your HSN/SAC code (optional, but required for B2B above ₹50,000).
  5. Tax rate — Pre-filled from your workspace default. Change per line if items have different GST rates.

How CGST/SGST vs. IGST is determined automatically

Proactiq compares your registered state (set in Settings) with the client's billing address state:

  • Same state → Split into CGST (half) + SGST (half). E.g., 18% GST = 9% CGST + 9% SGST.
  • Different state → IGST at the full rate. E.g., 18% GST = 18% IGST.
  • Export / SEZ → Zero-rated supply. Select "Export" in the tax treatment field.
Sending the invoice: Click Send and the client receives a PDF invoice via email with your logo, complete tax breakdown, and your bank account details in the footer. The invoice status changes from Draft → Sent and appears in their inbox within seconds.

Invoice statuses and what they mean

  • Draft — Work in progress, not sent to client
  • Sent — Delivered, awaiting payment
  • Partially paid — Partial amount received
  • Paid — Full amount recorded
  • Overdue — Past due date, no full payment
  • Cancelled — Voided; use a credit note instead for GST compliance
Research finding: Invoices sent within 24 hours of completing work are paid 3x faster than invoices sent a week later. Build the habit: complete the work, create the invoice immediately.

Apply this in your Proactiq workspace

Everything covered in this lesson is available in your free account right now. Open your workspace and put this into practice while it's fresh.

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